CHALLENGE:
Patients with implantable cardiac devices (ICDs) often need several follow-up visits to the clinic to monitor their progress. MyCareLink allows patients to remotely transmit data from their device directly to their physician. Patients needed an educational tool to highlight the capabilities of MyCareLink and assist them in the proper use of their remote monitoring device.
TRANSFORMATION:
We developed a user friendly, intuitive iPad app with an interactive Instructions for Use (IFU). Designed with clear and simple graphics, the IFU walks patients through the set-up and use of their monitor, prompting the correct action at key decision points.
RESULT:
The user can practice the intended actions of both the set-up and operation of the device in this simple simulation, making them feel more confident when using their actual device.
